Zunari Refund Policy
Refund requests for marketplace purchases should be made through Apple App Store or Google Play. Platform-approved refunds are honored by Zunari.
Marketplace purchases
Zunari purchases made through Apple App Store or Google Play are processed by the relevant marketplace. Refund requests should be submitted through that marketplace's refund or purchase-support flow.
Apple and Google may apply their own policies, review standards, timing, and eligibility requirements.
Approved refunds
If Apple or Google approves a refund, Zunari honors that decision after the platform record is available to us.
Refunded purchases may result in changes to subscription status, credits, entitlements, generated-content access, or related paid features.
Support
For purchase questions, failed entitlement delivery, or refund-status support, contact support@zunariai.com. Include the marketplace used, product name, approximate purchase date, and any order information that is safe to share.